How to Fix Errors in Background Check starts with identifying exactly what information is inaccurate and determining which company or agency provided the report. If a background check contains incorrect criminal records, employment history, education details, identity information, or other data, the individual can request a copy of the report and dispute inaccurate or incomplete information with the background-check company. Under the Fair Credit Reporting Act (FCRA), consumers generally have the right to dispute inaccurate information and request an investigation. Keeping copies of the report, supporting documents, and correspondence can help establish what information is incorrect and support the dispute. If the error is not corrected, additional legal or regulatory options may be available depending on the circumstances